Better cover and cost for Mr & Mrs Goddard

Mrs Goddard and her family wanted to consider other insurers, as she was concerned with the low level of outpatient cover on the policy. However, her husband who had made a claim a few years ago, said he was worried about changing.

We gathered information and using our knowledge of the insurers acceptance terms, were able to make a recommendation of changing to the best alternative insurer, who would offer more suitable cover without incurring any further personal medical exclusions, for herself, husband or her family.

We also arranged for all correct documents to be sent to them in a timely way and made the smooth change from one insurer to another on her behalf.

* Names have been changed for data protection reasons